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Top 10 Questions Answered

1. How do I login to my course?
2. How do I turn off my pop-up blocker?
3. Am I using the correct internet browser?
4. Are my browser settings correct?
5. What can I do if I receive a “Player connection has been lost” message?
6. Are my display settings correct?
7. What can I do if I put the CD-ROM into the computer and nothing happens?
8. Do I have the correct version of Internet Explorer?
9. Why does it say “Student Record not found” when I enter my log-in information?
10. How do I get my completion certificate?

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